Contact BixTools Support
Have a question about one of our utilities, need to report a technical issue, or want to request a new feature? Send us a message below or reach out via email.
Support Channels & Inquiries
Technical Support
Experiencing an unexpected error with a PDF converter, image utility, or calculator? Let us know which browser and device you are using so we can deploy a fix.
Product Suggestions
We regularly expand our catalog based on user feedback. If you need a specific calculation, document tool, or format converter, share your requirements with us.
Compliance & DMCA
To report a shortened URL that violates our terms or to submit a formal copyright notice, select Link Abuse or DMCA Notice in the form and provide the exact links.
How Our Support Process Works
BixTools is built to work directly in your browser without requiring accounts, subscriptions, or software installations. Because we do not track users or store personal profiles, our support is handled cleanly via email. When you fill out the form above, your message is formatted on your device so you can send it through your preferred email client or copy the text in one click.
Privacy & File Security Notice
- Zero Server Uploads: All PDF conversions, image edits, and calculations take place locally on your device. Please do not attach sensitive personal documents unless necessary to demonstrate a formatting bug.
- Abuse Prevention: Reports concerning malicious shortened links or copyright infringement are reviewed on priority and actioned within 24 hours.
Explore BixTools Utilities
All Document Tools
PDF converters, image utilities, and calculators.
Text to PDF
Format text and export clean PDFs in your browser.
EMI Calculator
Calculate monthly loan payments and interest schedules.
About BixTools
Learn how our browser based utilities protect your privacy.
Frequently Asked Questions
How can I contact BixTools?
You can email us directly at hello@bixtools.com or use the contact form on this page to prepare your message and open it in your default email client.
What is your typical response time?
We review all incoming messages daily and respond within 1 to 2 business days.
What information helps resolve a technical issue quickly?
Please include the name of the tool, your operating system (such as Windows, macOS, Android, or iOS), your browser version, and the steps that led to the error.
Can I suggest a new utility or calculator for the site?
Yes. Select Feature or Tool Request from the subject menu and describe the calculation or file conversion you need.
Can you retrieve a document or image I processed earlier?
No. Our document and image utilities process files locally inside your web browser. Because your files are never uploaded to our servers, we never have access to them.
How do I report a shortened link or submit a DMCA request?
Select Link Abuse or DMCA Notice in the subject menu and include the exact URLs in your message. Our team reviews compliance and takedown requests on priority.